Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      84% would recommend to a friend

      (4,261 total reviews)
      avatar

      Ritesh Idnani

      91% approve of CEO

      84% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Culture & values

      4.0

      Senior management

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,261 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Dec 2, 2025

      Customer service associate

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incentives are good Shift is fine

      Cons

      Alot of deductions No leaves No life in general

      avatar
      Firstsource Solutions Response
      6mo
      Thank you for sharing your feedback. We’re glad to know you appreciate the incentives and are satisfied with the shift arrangements it’s great to hear that those aspects have been working well for you. Deductions, leave policies are guided by company and business requirements, we understand the importance of maintaining employee well-being and satisfaction.
      5.0
      Dec 1, 2025

      Good Environment with superiors and management

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a Working women I Would say my Organization is providing good service & facilities to all employees in First Source

      Cons

      Balancing Work/Life Equally, and best benefit for me is WFH

      avatar
      Firstsource Solutions Response
      6mo
      Thank you for sharing your feedback! We’re delighted to hear that you appreciate the supportive environment and facilities provided at Firstsource, especially as a working woman. It’s great to know that our initiatives and flexible work options, like Work From Home, are helping you maintain a healthy work-life balance
      5.0
      Dec 1, 2025

      GLASSDOOR

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      opportunities for growth strong team environment

      Cons

      Rigid hierarchy less flexibility small salary increases

      avatar
      Firstsource Solutions Response
      6mo
      Thank you for sharing your feedback. We’re pleased to hear that you value the growth opportunities and strong team environment at Firstsource — fostering collaboration and career development is something we continuously strive for. Compensation and progression are reviewed regularly based on company standards and individual performance
      Viewing 373 - 375 of 4,261 Reviews
      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,373 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.