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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      84% would recommend to a friend

      (4,261 total reviews)
      avatar

      Ritesh Idnani

      91% approve of CEO

      84% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Culture & values

      4.0

      Senior management

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,261 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Jul 27, 2018

      Great company allows development and growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Development oppurtunity and career growth

      Cons

      Wages can be low in some areas

      2.0
      Jul 26, 2018

      Its good for beginners with a good corporate exposure

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There was a value for each and every person working in the call center as the client paid for the number of headcount. Good competitions were held every now and then which also involved goodies, tags and so on. Salary was very less.. But the incentive plans were really good in fact incentives were always more than salary.

      Cons

      Management and the HR is horrible the HR was a former employee in the same process due to which there were lot of politics the one-on-one discussions with the agents which is supposed to confidential is told to the entire world which included the concerns reported on a particular TL/fellow colleagues, which in-turn creates an unfriendly environment and finally leads the agent to quit the organization!

      Viewing 3856 - 3858 of 4,261 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,373 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.