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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,262 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      84% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Culture & values

      4.0

      Senior management

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Oct 7, 2015

      Customer Service Rep

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job for someone just out of high school looking for experience who's still on their parents health insurance or living at home. Better salary than a retail job to start.

      Cons

      No raises regardless of how long you're with the company. Culture is alright, but could be better considering they don't ever give you a raise. Bonuses for excelling are generally provided by contracted companies, not firstsource itself.

      1.0
      Oct 5, 2015

      Burger King Baby

      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      The vice president openly says anyone that wants to leave can! A great guy! Free water, who doesn't drink water every day? Break room has refrigerators, in two colors even! Constant turnover , so always fresh faces to remind you of that spark you once had!

      Cons

      Water often tastes funny for some reason. Ice machine filthy People constantly steal from break room Often hires unsavory and unskilled team members to fill client needs. Cleaning crew consistently changing Stress Outweighs monetary gain Barebone leadership communication structure Supervisors suffer from superiority complex Mold advisory in break room is scary. Commission based pay rate is lowered when you earn too much. Process too many claims? Expect a pay cut. Severely inadequate training (Most often, new hires give up and just sit for 8 hours or take long breaks ..for over half a year..) Pay rate fluctuates monthly. No vacation time. Openly talked down to by several mid level management. "Fortunate" , "Spoiled" among keywords during team meetings.

      4.0
      Oct 5, 2015

      Good Place to work

      Manager - finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lot of opportunities given to employees

      Cons

      Work culture needs to get bit more professional

      Viewing 3991 - 3993 of 4,262 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.