employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,260 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jul 9, 2014

UNPROFESSIONAL & UNORGANIZED

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What pros? The only thing I can think of is that you can sometimes, if not a majority of the time, work without being hounded.

Cons

Where do I begin? I get the whole minimal supervision but really? When you NEVER had proper training on the work they put you on and you have TONS of questions, sent NUMEROUS emails and there's no response, not even acknowledgement that you read it, then there's a problem. You get no help and the explanations are VERY confusing and unclear. Then they have the nerve to tell you that you have a goal to meet. It's just horrible..They only help certain people. You literally have to figure things out on your own. When you ask questions they look at you like you just did something wrong. You run out of work, they say they have tons yet you still have nothing to do.

3.0
Jul 4, 2014

My First Job

Recommend
CEO approval
Business Outlook

Pros

Best opportunity to learn n understand stress management and work pressure coz BPO gives u d best exposure to both of these, best to build self confidence and moreover its an opportunity given to people who are in very much need of employment, this job builds ur communication and self confidence

Cons

Pathetic Management, very partial at times, always favorable to some of the fav candidates, IJP's not so frequent, Salary not up to the mark, Headsets and client systems not in proper conditions, even the ear muffs r not provided and so is the locker facility.

1.0
Jun 26, 2014

Management is a joke

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good thing I can say is that they offer benefits. Which really isn't that great since all companies should offer medical, dental and 401k.

Cons

Management did not manage. The people who were in those roles did not know how to manage and ignored important issues. They were never proactive and did not care about the needs of the employees.

Viewing 4093 - 4095 of 4,260 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.