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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(309 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

309 reviews

Reviews about "Compensation"

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4.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

freedom to manage your own work load as you see fit, flex time

Cons

random bonuses, no set time frame for pay raises, get an IOU when its time to be compensated for hitting the numbers they set for the entire group. put in for 2 work from home internal positions and turned down, no upward or lateral mobility

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We prioritize empowering our employees with the freedom to manage their workloads autonomously, promoting a healthy work-life balance through flexible scheduling. Recognizing exceptional performance with random bonuses and allowing flexibility in pay raise time frames, ensuring that achievements are duly rewarded. We acknowledge the importance of fostering upward and lateral mobility, and we are committed to reassessing internal mobility processes to provide more opportunities for career
2.0
Oct 20, 2023

Unreliable set pay

Recommend
CEO approval
Business Outlook

Pros

Easy onboarding, potential to make decent money

Cons

System issues interfering with claims processing which is how examiners are paid. Per claim.

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Firstsource Solutions Response
2y
Thank you for sharing your feedback. We are excited to hear that your onboarding and introduction into our organization was a pleasant experience. We aim to provide employees with a knowledge base of the many growth opportunities available to them in their journey with the organization. We understand how important it is to maintain high functioning systems and are sorry to hear about your experience with yours. We, along with our talented technical support team, are committed to providing quick and efficient support to help regulate challenges within our highly technological industry and are continuously reviewing feedback like yours to effectively navigate real time solutions to improve our employees' system experiences. We appreciate you taking the time to share your thoughts.
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