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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,235 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Jun 25, 2026

      Good learning environment but rotational shifts can be tough

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      good place to work and learn communication, operations, and process management skills, Compared with many BPOs, work-life balance is often rated positively, though it varies by process.

      Cons

      Working rotational or night shifts depending on the client process.

      5.0
      Jun 25, 2026

      Positive work culture but limited work-life balance

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good working environment and supportive team. * Management is approachable and helpful. * Opportunities to learn new skills and grow professionally. * Salary is paid on time. * Work culture is positive and employee-friendly. * Good teamwork and coordination among staff.

      Cons

      Limited work-life balance in busy projects. * Career growth opportunities can be improved.

      Viewing 7 - 9 of 4,235 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,346 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.