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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,235 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 24, 2026

Toxic culture and poor pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some colleagues who are also in the trenches that make it bearable. Other than that I would score 0 with no pros

Cons

* Poor pay relative to workload and responsibilities. * Inconsistent pay across grades, with little transparency or fairness. * Excessive micromanagement that undermines trust and autonomy. * A culture of constant disciplinary threats rather than support and development. * Negative workplace atmosphere that impacts morale. * Unequal treatment of colleagues, with inconsistent standards applied across teams. * Senior management decisions often have a damaging impact on staff and workplace culture. * HR is largely ineffective and offers little meaningful support to employees. * The Head of People lacks the people skills expected of the role and is often unhelpful when issues are raised. * Limited confidence that employee concerns will be listened to or acted upon.

Viewing 10 - 12 of 4,235 Reviews

Glassdoor has 4,346 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.