Firstsource Solutions reviews

Thanks for taking the time to share your feedback. We are delighted to know that you enjoy your work and the amount of paid time off you receive. Employee-centricity is one of our core values - we ensure that our employees are provided with the competitive compensation-benefits package and fair growth opportunities. Also, we do provide an employee match of 401K for all our full-time employees. Our dedicated team in HR conducts regular external benchmarking studies to ensure that our compensation and benefits package is on par with industry standards. We encourage you to connect with your local HR partner to discuss any additional concerns that you feel need to be addressed. As we have increased the number of employees working from home, we are exploring more options to conduct fun activities online and enhanced virtual engagement for all our employees. We take your feedback sincerely and hope that you will have more participation options in the near future. Wishing you a fulfilling career with Firstsource!

Thank you for sharing your thoughts. We are disappointed to hear that your experience didn’t match our intent of having a great work environment. We take pride in the fact that the vast majority of our employees enjoy long and fulfilling careers with us, and that we offer a compensation and benefit package that is competitive in the industry. Our HR, quality and training departments strive hard to provide the best support possible to our customer service representatives. We also encourage employees to share feedback in all stages of their employment with us so that we can improve the employee experience. Nonetheless, we take your feedback sincerely, and will do our best to improve.