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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(261 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

261 reviews

Reviews about "Management"

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1.0
Mar 17, 2020
Recommend
CEO approval
Business Outlook

Pros

A good starter job

Cons

Absolutely everything. The pay is minimal. The expectations where much too high. Leadership was a joke. Supervisors and managers basically had their own melrose place theme going on that they didn’t even try to hide from their employees. Mandatory overtime. No cost of living raises.

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Firstsource Solutions Response
6y
Thanks for writing in. We are sorry to hear that your experience with us has not been a good one. People centricity being one of our core values, we like to ensure we make a great place for everyone to work. Please contact the company by private message so that we can connect with you and better understand your concerns.
5.0
Dec 22, 2019
Recommend
CEO approval
Business Outlook

Pros

A lot of hours available, work flow is constant so no boredom and managers are really amazing (lot of internal promotions in the company) v. Good commis ons

Cons

Very little breaks for the amount of time if you are doing overtime. Very sales orientated

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Firstsource Solutions Response
6y
Thank you for taking the time and leaving us such great feedback! We love receiving feedback from our colleagues as it allows us to make Firstsource a better place to work. We are happy to hear that you have experienced multiple positive attributes that our company has to offer and we strive to create an environment that allows you to do your best work and develop within the company. We recognize that this is an exciting journey and the pace of change is often very fast and we would like to thank you for all of your hard work and effort!
2.0
Dec 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, excellent working conditions and a good bonus structure.

Cons

Very poor management at the first level. Serious disorganization with policies changing day-to-day. Failure to make clear work expectations.

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Firstsource Solutions Response
6y
We appreciate your honest feedback. Listening to our employees and empowering them to share ideas and improvements is something that is very important to us. We will take your feedback and work towards improving the policies. With that said we would also like to inform you that all our policies are clearly explained on the employee portal which is easily accessible to our employee.
Viewing 136 - 138 of 261 Reviews

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