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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(205 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

205 reviews

Reviews about "Career Development"

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3.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The job pays okay and isn't difficult to do. Generally a good work atmosphere.

Cons

Training is not thorough at all. Employees are not always given the correct tools to succeed. Managment tends to be emotionally motivated.

3.0
Jul 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Good place to start career in a call center. A vendor for few a diferent companies in different industries. Provided employees excellent training and opportunities. Always valued their employees who performed and offered to transfer us to another dept. when a contract expires. I enjoyed working there and my co-workers. Learned alot and improved my skills in my 10 months working there. Overtime was available and voluntary. Company benefits.

Cons

Low pay. After 4 weeks of training and then a 90 day probationary period and you have been in compliance with an excellent efficiency rating you should be awarded a raise.

1.0
Jun 29, 2017

Absolutely awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, aside from a steady schedule

Cons

Zero respect from Management. Unreasonable expectations. No hourly pay (and no way to track anything to see if you're being screwed), absolutely no room for advancement. Overtime is spung on you at a moments notice, with punishment if you don't bend to their every whim. Have a family? They don't care. Your work comes first, always.

Viewing 136 - 138 of 205 Reviews

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