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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,260 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Apr 28, 2026

Glass door Survey

Recommend
CEO approval
Business Outlook

Pros

Job stability Incentive driven process

Cons

No work life balance No fair pay policy Poor retention rate/effort to save

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Firstsource Solutions Response
2mo
Thank you for sharing your detailed feedback. It’s good to note the positives around job stability and an incentive-driven structure, which can motivate performance and consistency. At the same time, concerns around work-life balance, pay fairness, and retention are important and highlight areas that need focused attention. Prioritizing retention of tenured talent, aligning compensation more closely with performance and workload, and enabling growth based on process knowledge and experience can significantly enhance engagement and long-term stability. We appreciate your constructive and well-rounded insights.
5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure in work No bias No weekend working Friendly colleague and team supportive

Cons

No negative points Everything good

avatar
Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to hear that you value the low-pressure environment, fair and unbiased culture, and the support from colleagues and teams. The absence of weekend work is also a strong positive for maintaining balance.
5.0
Apr 24, 2026

company

Recommend
CEO approval
Business Outlook

Pros

very good company and get a lot of opportunity to grow and we get salary on time really happy to work in the organization

Cons

rotational shifts and some time issues with cab

Viewing 151 - 153 of 4,260 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.