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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,260 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Apr 24, 2026

My Views

Recommend
CEO approval
Business Outlook

Pros

Very people centric, Transparent and open door policy. Proud to be part of Firstsource for the past 7 years.

Cons

If it is taking me more than a minute to think of any Cons, guess there arent much are there??

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Firstsource Solutions Response
2mo
Thank you for your valuable feedback. It’s great to hear that you appreciate the people-centric culture, transparency, and open-door policy, and your long tenure reflects a strong positive experience.
5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment with supportive teammates. Opportunities to learn new skills and handle different types of customers. Job provides stable income and basic benefits.

Cons

Work pressure can be high during peak hours. Limited growth opportunities for long-term career. Management communication and support can be improved.

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Firstsource Solutions Response
2mo
Thank you for your detailed feedback. It’s great to hear that you value the supportive team environment, learning opportunities, and the stability the role provides. Exposure to diverse customer interactions is indeed a strong area for skill development. While IJP opportunities are available, ensuring greater visibility, accessibility, and guidance around these can help employees better leverage them for career progression.
4.0
Apr 22, 2026

NA

Recommend
CEO approval
Business Outlook

Pros

Good place to work for beginners

Cons

It takes time to adjust to shifts

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Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to hear that you find this a good place for beginners to start and build their careers.
Viewing 154 - 156 of 4,260 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.