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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(309 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

309 reviews

Reviews about "Compensation"

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1.0
May 20, 2021

Bad company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was good and great

Cons

IT was terrible you get written up for having tech issues even though it was on their end. Always over working you. Suppose of be off on weekends always working every other weekend the TL or the higher ups really dont care its about what they can get out of you. Wouldnt recommend this company to anyone.

3.0
May 10, 2021

Ew

Recommend
CEO approval
Business Outlook

Pros

Good pay, consistent working hours

Cons

Two word that plague, mandatory. Overtime.

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Firstsource Solutions Response
5y
Thanks for writing in. We're happy to know that you are enjoying the workplace practices and are satisfied with the compensation and benefits being offered at Firstsource. Our commitment is driven by our 'Employee First' culture and enabling Firstsourcers to perform their best matters most to us. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers and our employees. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. We are taking your feedback and will address the areas we missed in delivering a great experience to you.
4.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- Fun and kind management + HR and Training Team - Team lunches and team huddles were something I always look forward to. - In the account I belonged to, we could take our lunch breaks anytime we want as long as it won't exceed 1h and 30m. No RTA bay in the prod floor bc they were already sending us the the metrics and reports thru email - Good atmosphere for BPO newbies

Cons

- Mandatory OT's (overtime) - Too little salary raise - Pantries dishes were a little dry, not sure now.

avatar
Firstsource Solutions Response
5y
Thanks for sharing your experience and it's great to know how contented and trusted you felt at work. We are committed to providing an enabling work environment and excellent benefits and have a team that continually reviews the compensation and benefits to be at par with market standards. We believe that when you feel your best, you do your best! Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers and our employees. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. Regarding career advancement, Firstsource believes in cultivating a culture of growth; 70% of our leaders are homegrown as we do have a very detailed process of outlining career paths for our employees. Wishing you well with your future endeavors.
Viewing 157 - 159 of 309 Reviews

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