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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,260 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Apr 5, 2026

NA

Recommend
CEO approval
Business Outlook

Pros

Could not find any Pros

Cons

Management is not upto the mark & no job security

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Firstsource Solutions Response
2mo
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. We are continuously working to strengthen leadership practices, improve transparency, and provide a stable and supportive work environment. We encourage you to share specific concerns with the HR team so they can be reviewed and addressed appropriately
3.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a good place if you are seeking growth in you profile even though you have to wait for 18 month for a growth but if you are decent in what you do growth is guaranteed Job security is also great I have seen them moving those who don't perform to other process multiple time rather then Letting them go

Cons

Management is bit of challenge here I have been promoted 2 time in my experience and been in 3 processes but the management in each process is always client centric they would always try to juice you for as much as they can out of you

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Firstsource Solutions Response
2mo
Thank you for your detailed feedback. We’re glad to hear that you value the growth opportunities and job security, and that your experience across multiple roles and processes has contributed to your development. It’s also encouraging to know that efforts are made to provide alternative opportunities for employees where possible. While business and client requirements are a key focus, we recognize the importance of maintaining a balanced and employee-centric approach. Ensuring that employee perspectives are heard and considered remains a priority for us. We appreciate your candid advice and will continue working towards creating a more supportive and sustainable work environment.
5.0
Apr 1, 2026

Great learning experience

Recommend
CEO approval
Business Outlook

Pros

Great learning place for freshers

Cons

Targets overloaded but it's manageable

avatar
Firstsource Solutions Response
2mo
Thank you for your feedback. We’re glad to hear that you consider this a great learning environment for freshers. Performance expectations are aligned with business requirements; however, we continuously review them to ensure they remain achievable and balanced. Creating a safe and transparent environment where employees feel comfortable sharing their thoughts is important to us, and we will continue to strengthen such initiatives.
Viewing 184 - 186 of 4,260 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.