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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,239 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,239 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Jun 24, 2026

      Great for freshers but average pay and management issues

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company for freshers to gain experience and improve communication skills. Supportive teammates and managers in many teams.

      Cons

      Salary and benefits are often considered average compared to competitors. Some employees report management and communication issues.

      4.0
      Jun 24, 2026

      Great training for freshers, but long hours can burn out

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent for Freshers and Learning: For those just starting their careers, Firstsource is widely considered a great training ground. The onboarding process helps employees build strong professional communication, problem-solving skills, and domain knowledge (especially in healthcare billing and banking)

      Cons

      Work-Life Balance & Long Hours: Depending on the process (especially international campaigns), employees often face demanding shift timings, night shifts, and occasional mandatory overtime during peak periods, which can lead to rapid burnout.

      Viewing 19 - 21 of 4,239 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,350 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.