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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(309 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

309 reviews

Reviews about "Compensation"

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3.0
Aug 8, 2015

My feedback

Recommend
CEO approval
Business Outlook

Pros

Work environment truly very nice and workflow nice

Cons

Every thing good but employee salary increment option only not like.

2.0
Jul 30, 2015

Claims Processor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flex scheduling, some get to work from home, casual dress, paid training, limited opportunity to transfer to work in other states, monthly recognition meetings with some type of food

Cons

Mandatory OT lasting for years, expected to work 60 hour weeks if allowed to work from home, -lack of procedures - paid piece rate (per claim) combined with widely fluctuating workloads and system glitches results in unnecessary stress and lousy paychecks - employees are treated as disposable - strict audit system results in your pay being docked for three months - if a team gets proficient they lower your matrix pay - poor communication - below average benefits (6 holidays a year, 11 PTO - sick/vacation days) point system used like an axe - cramped work space - disregard for ergonomics - weak HR dept - high turnover - most frustrating of all is the paychecks are confusing (probably on purpose) to read - it is left to the employee to figure out their hourly rate - does not inspire confidence in the overall company

5.0
Jul 20, 2015

Best Call Center in Colorado Springs!

Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers Clean environment Fair compensation Great bonus structure Hands-On Training Amazing Management Great location Great hours

Cons

Some Trainers Unorganized Changing Rules Small parking lot

Viewing 253 - 255 of 309 Reviews

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