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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,262 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 5, 2026

Awful

Recommend
CEO approval
Business Outlook

Pros

Get to Work from home

Cons

Poor pay Poor support Ever changing role

avatar
Firstsource Solutions Response
4mo
Thank you for your feedback. Please note that remote work availability is aligned with business requirements and client needs.Evolving responsibilities are often driven by dynamic business needs; however, we aim to ensure employees are adequately supported during such transitions. We encourage you to please connect with your HR POC to discuss your specific concerns so they can be reviewed and addressed appropriately.
5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Helpful Manager and friendly teammates Good training and learning chances more in the process.

Cons

Career growth can take time Long hours during busy times Workload is high during peak times

avatar
Firstsource Solutions Response
4mo
Thank you for your valuable feedback. We’re glad to hear that you’ve had a positive experience with supportive managers, friendly teammates, and strong training and learning opportunities within the process. Longer hours or increased workload during busy periods are aligned with client and operational demands, and we continuously plan resources to manage such peaks effectively. Strengthening learning initiatives and enhancing career path visibility remain key focus areas for us.
5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment and helpful management Good training programs and learning opportunities Stable organization with clear processes

Cons

Workload can be high during peak periods Career growth may take time in some roles

avatar
Firstsource Solutions Response
4mo
Thank you for your detailed feedback. We’re pleased to know that you value the supportive team environment, helpful management, structured training programs, and the stability provided by clear processes. Workload during peak periods, this is aligned with business and client requirements and we continuously work on resource planning to ensure effective workload management. Career progression timelines are structured based on performance, readiness, and role availability, and we strive to provide fair growth opportunities across functions. Strengthening skill development initiatives and career path clarity remains an ongoing priority for us.
Viewing 280 - 282 of 4,262 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.