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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,262 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jan 27, 2026

NA

Recommend
CEO approval
Business Outlook

Pros

Strong Business Performance & Growth Career Opportunities & Internal Mobility Recognition & Awards

Cons

Management & Communication Challenges Mixed Reviews on Work Culture

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Firstsource Solutions Response
5mo
Thank you for sharing your feedback. We’re pleased to know you recognize Firstsource’s strong business growth, career opportunities, and recognition initiatives. We understand that communication and management experiences can vary, and we’re continuously working to strengthen transparency, collaboration, and consistency across teams.
4.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent workspace to work around and upskill and grow in terms of growth factor and also a good cultural space to engage and involve in a better upskilling growth. Exceptional management support with a well versed scope to help and also assistance at any point of time , and also top tier guidance in terms of building performance Good HR support and also really supportive while assisting the work role and also provide guidance whenever required ,and also consistent in boosting to be better version.

Cons

Exceptional Staff Support despite the Outdated Facilities

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong emphasis on teamwork, collaboration, and mutual respect Management genuinely values employee growth and leadership development Open communication channels — feedback is encouraged and acted upon Recognition for performance and leadership efforts (personally experienced this) Healthy work environment that motivates teams to consistently deliver results

Cons

High standards and expectations can be challenging, especially during peak periods

avatar
Firstsource Solutions Response
5mo
Thank you for your thoughtful feedback. We’re delighted to hear about your positive experience with teamwork, leadership development, and the open communication culture at Firstsource. It’s great to know that our focus on recognition and employee growth has had a meaningful impact. Your advice on continuing to invest in people development and streamlining processes is well noted, and we remain committed to enhancing efficiency while supporting our employees’ growth and success.
Viewing 292 - 294 of 4,262 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.