5y
Thanks for writing in. We are glad to know that you enjoyed working with your team and had learning opportunities. We, at Firstsource, believe that continuous learning and development enables our teams to deliver better and accomplish more.
We take pride that our leaders empower, motivate and support every single employee in their teams. Also, we are committed to seeking answers rooted in ‘what's right’ and not ‘who's right’, keeping the larger picture in mind. Firstsourcers at all levels are provided with clarity on their deliverables, processes and overall role within the organisation and we are continuously striving to make the process better with zero tolerance to workplace incivility and building a culture of respect and a bias-free workplace.
Regarding the work timings, we understand that some days are great and everyone is happy, and other days can be difficult and complex. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. We make our best efforts to make sure that employees are well-supported consistently.
Employee offboarding includes a series of processes, and our HR team has a set turnaround time - we ensure that the employee is well-informed throughout the process.
Wishing you well with your future endeavours.
