employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions Senior Customer Service Associate reviews

4.4

98% would recommend to a friend

(57 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

99% positive business outlook

Senior Customer Service Associate employees have rated Firstsource Solutions with 4.4 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Senior Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

57 reviews
5.0
Feb 2, 2022
Recommend
CEO approval
Business Outlook

Pros

In time salary, friendly work environment

Cons

There is no such cons

avatar
Firstsource Solutions Response
4y
Thank you for sharing your positive experience at Firstsource. We strongly believe that when you feel your best, you do your best. Wishing you a fulfilling career with Firstsource.
3.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

First source provides professional work experience providing adequate support

Cons

Lower Salary and higher working hours are the major cons

5.0
Jan 5, 2022

Great

Recommend
CEO approval
Business Outlook

Pros

Amazing work culture employee centric really helpful working culture

Cons

The company policies and incentive structure change.

avatar
Firstsource Solutions Response
4y
Thanks for sharing your experience, and we're happy to hear that you appreciate the culture at Firstsource. Providing a positive work culture to our employees is one of our key focus areas, and we are always striving to make it better. We provide a comprehensive total rewards package to all our employees. Regular compensation benchmarking exercise is done by the HR team to ensure that we are on par with the market trends. We take your feedback and wish you a fantastic career with Firstsource.
Viewing 34 - 36 of 57 Reviews

Glassdoor has 4,375 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.