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Firstsource Solutions

Engaged Employer

Firstsource Solutions Senior Customer Service Associate reviews

4.4

98% would recommend to a friend

(57 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

99% positive business outlook

Senior Customer Service Associate employees have rated Firstsource Solutions with 4.4 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Senior Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

57 reviews
5.0
Apr 16, 2021

Good

Recommend
CEO approval
Business Outlook

Pros

Nice staffing is very good

Cons

Applying for leaves not good

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Firstsource Solutions Response
5y
Thanks for taking the time to share your positive experience. We are happy to know that you recommend us as an employer and that you are enjoying the workplace practices. As you will know, all employees are entitled to avail leaves basis their working pattern using the attendance management tool, which is mutually convenient to them and the business. We understand that the needs of today’s workforce have changed as they experience the rapid evolution of technology. We are committed to modernizing technology to help employees communicate, collaborate and work more efficiently. In case of any urgent circumstances, employees can make their request in writing to their Managers and HR team explaining the reasons. Please connect with your HR team to discuss your specific concerns so they can be addressed quickly. Wishing you a fulfilling career with Firstsource!
Viewing 40 - 42 of 57 Reviews

Glassdoor has 4,375 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.