Jun 17, 2024
Firstsource Solutions reviews about "manager"
85% positive business outlook
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Reviews by job title
388 reviews
Aug 7, 2024
Firstsource Solutions Response
1yThank you so much for taking the time to leave us feedback.
We conducted an in-depth analysis of employee feedback and exit interviews to identify the root causes of turnover. Based on these insights, we revamped our management training programs to emphasize the importance of employee retention, effective communication, and fostering a supportive culture. We also encouraged managers to focus on mentorship and development, promoting a more collaborative approach rather than a directive one.
We have introduced regular employee engagement surveys to gauge job satisfaction and identify areas for improvement.
Sep 13, 2024
Firstsource Solutions Response
1yThank you for sharing your feedback!
We’re glad to hear that you’ve had such a positive experience with learning, growth opportunities, and the supportive team environment. It’s wonderful that you’ve had such great colleagues and managers like Mr. Amith Kumar, Joenelson Fernandez, and Shahnawaz, who have contributed to your success.
Regarding your suggestion about two-way cab facilities or an increase in conveyance allowance, we appreciate the input and will consider it as we look for ways to improve employee benefits.
Aug 9, 2024
Firstsource Solutions Response
1yThank you so much for taking the time to leave us feedback.
It’s great to hear that you’ve had a positive working experience characterized by manageable pressure, timely salary payments, and a friendly manager. These factors are essential for employee satisfaction and contribute significantly to a healthy work environment. Clear scheduling can make it easier to plan personal time and adjust to the shift, which is important for maintaining a healthy work-life balance. While it is a business requirement, having a well-organized schedule can help manage the demands of working nights.
Aug 10, 2024
Firstsource Solutions Response
1yThank you so much for taking the time to leave us feedback.
It's great that you see your company as a good place for beginners to start their careers! An environment that supports newcomers can be incredibly beneficial for skill development and professional growth. I'm sorry to hear that you've experienced issues with some managers being rude or unprofessional. Addressing these concerns through open communication sessions could help bring attention.
Sep 17, 2024
Firstsource Solutions Response
1yThank you for sharing your experience working with us. We're glad to hear that you enjoyed our employee engagement initiatives, sales incentives, and events, like the Christmas party. We aim to create a positive and engaging work environment for our colleagues and appreciate your recognition of these efforts.
We also appreciate your feedback on the importance of having a good manager. We encourage open communication between our colleagues and their managers and welcome more innovative ideas on how we can continue to build on our management practices.
Jul 26, 2024
Firstsource Solutions Response
1yThank you for your kind words! We’re thrilled to hear that you’ve had a positive experience with both the workplace environment and our management team. Creating a supportive and pleasant work environment is a top priority for us, and it’s rewarding to know that our efforts have made a difference.