May 16, 2019
Fullstack Labs Response
7yAt FullStack we ask everyone on our team to both give and receive feedback on a regular basis which helps us all grow and improve over time. So this type of constructive feedback is valued and appreciated. To help future candidates understand what to expect at FullStack, we'll address each of your points directly.
Compensation - We're glad to hear that you approve of our compensation program, including the payment of overtime bonuses. Many employers require employees to put in extra hours without compensating them for this additional time. That doesn’t seem right to us, so we’re proud to pay our employees overtime bonuses for each extra hour that they work. We believe FullStack is one of the better paying consultancies in both the USA and Colombia and we're glad to hear that you agree.
Micromanagement - Our general approach to management is to be hands-off and give team members room to work independently and in ways that are best for them. However, for developers that consistently fail to meet expectations, we take a more direct, hands-on approach, in an attempt to bring their performance up to FullStack's high quality standards. Talented developers capable of managing their own time thrive at FullStack, and are not micromanaged.
Reporting - FullStack is growing quickly with developers located around the world. To help manage our distributed teams we've built automated reporting tools that track what is getting done and by whom, which helps project managers, clients, and the team as a whole. We're disappointed to hear that you hacked these reporting tools while working at FullStack. Frankly, this is unethical behavior and a violation of FullStack's high ethical standards. Proudly admitting to this behaviour is a clear indication that you do not share FullStack's values, and you were not a cultural fit for our company.
Public Feedback - Providing feedback in public is a clear violation of FullStack policy. Our managers are trained to never do this, and we will continue to ensure that this does not happen. Performance reports are sent to developers privately and are never shared in public slack channels or other public places.
Sprint Retrospectives - We run two week sprints and hold a sprint retrospective meeting at the end of each sprint. This is a standard part of the SCRUM process and gives the team a chance to discuss the sprint, celebrate wins, and discover areas for improvement on the next sprint.
One of FullStack’s company values is “Extreme Ownership”, which means we seek to take ownership over everything we do, and accept responsibility when things go wrong. Put another way, when things go wrong, there’s no one to blame but ourselves. So when an employee fails to thrive at FullStack, its FullStack’s fault. It’s an indication of our failure in one or more areas; hiring, training, management, performance improvement, culture, etc. We don’t like to fail, so we intend to learn as much as we can from this specific case so that we may improve in the future.
