Glowforge reviews

I've worked at big companies and small companies, and I've never experienced such a top down management style. People are constantly waiting for orders, permission, or approval from higher up. Managers and even execs don't have the authority to approve most things, so it often has to go to the CEO. It feels slow and feels like the people making the decisions don't take time to make them well. Some people try to sneak work through without permission (do first, ask forgiveness later), but usually they get caught. Some people just check out. A couple of engineers who used to work really hard are 9 to 5ing it now. It's hard to quit because the people and product are so great and I think the stock options are going to be worth something someday. A lot of other software people are job hunting.

The executive team is disconnected from reality High turnover The customer base has REALLY high expectations and support is not staffed well to handle those expectations. A lot of complaints roll over to community forums or sales team.