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GuideOne Insurance

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GuideOne Insurance reviews

2.8

36% would recommend to a friend

(106 total reviews)
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Bernard Hengesbaugh

45% approve of CEO

35% positive business outlook

GuideOne Insurance has an employee rating of 2.8 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GuideOne Insurance employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

106 reviews
2.0
Mar 13, 2015

Tenure is all that matters

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch, stability while promotional opportunities are minimal.

Cons

There are many senior employees and managers that are in their position because of tenure and don't do anything. They also collect 100k + yet senior management still complains about money shortages. You have junior programmers and IT staff that work extremely hard and get pay low wages. I can name 10 high level positions that we can do without. It's amazing how much office politics happens at this place.

2.0
Apr 15, 2022

Disorganized and Lacking in Strategy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Employees are great to work with.

Cons

*Very disorganized and unable to articulate a vision for the future. *Lacking in strategic thinking and ability - always quick to react just to have to make changes and add to the chaos. *Not always a team environment or focus - everyone for themselves

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GuideOne Insurance Response
4y
We appreciate you taking the time to share your experience with us. We regret not being able to meet your expectations, but your feedback helps us identify changes we can make to continually improve the employee culture at GuideOne. If you’re interested in continuing this conversation, please feel free to reach out to Meredith Gallivan at MGallivan@guideone.com.
1.0
Jan 7, 2019

Be Aware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company used to be one of the most amazing companies in the greater Des Moines area to work for. Free parking, free lunch, small on-site fitness facility. Casual dress.

Cons

Be aware of working for GuideOne. A company that was originally founded on caring for people only cares about their faltering success from years past. A new leadership team has brought on a mindset of only caring about the all mighty dollar and no longer on the employees. New management attempted to show "they care" about the culture by implementing onsite parties, but forgot that if your employees aren't cared for, what good are a few free drinks. The building is a mess both culture-wise and structurally. One former claims rep went as far as saying that if he were an agent "he wouldn't insure the building". The mold all over the building has been an issue for 20+ years and in an attempt to save on expenses, they "fix" the problems every year to no avail. Employees are stressed and overworked. There isn't enough staff to keep up with the workload and continue to fire people for reasons that don't make sense. The health insurance premiums are ridiculous. Basically, 10 years ago the company was a fantastic one that took care of their employees. Now, if you don't sleep at your desk at night and skip all activities outside of work you aren't considered a "team player". Mid-level managers willingness to be compassionate with employees physical, emotional or mental state is a joke. They no longer care about their employees. They are to concerned with worrying about their own job to take care of their people. The business is moving away from their core value of insuring places of worship or providing coverage for faith-based institutions and non-profits and are trying to become every other carrier in America and will spare no expense at doing so even if it costs them the health of their staff.

Viewing 4 - 6 of 106 Reviews

Glassdoor has 113 GuideOne Insurance reviews submitted anonymously by GuideOne Insurance employees. Read employee reviews and ratings on Glassdoor to decide if GuideOne Insurance is right for you.