H&R Block Front Desk Agent reviews

3.9

82% would recommend to a friend

(170 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Agent employees have rated H&R Block with 3.9 out of 5 stars, based on 170 company reviews on Glassdoor. This indicates that most Front Desk Agent professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Agent professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

170 reviews
4.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent management, great work environment, flexible shift, additional hours as needed, opportunities to grow, and management that seeks to help inspire growth

Cons

Seasonal job only, not incredible pay

4.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

I feel that my experience with H&R Block was positively influenced by my direct manager and coworkers. She was flexible with scheduling which was helpful because I was a full time student at the time of employment.

Cons

I don’t recall any super negative experience while working at this location.

Viewing 16 - 18 of 170 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.