H&R Block reviews

3.8

73% would recommend to a friend

(617 total reviews)

Curtis Campbell

75% approve of CEO

62% positive business outlook

Reviews by job title

617 reviews

Reviews about "Culture"

Return to all reviews
3.0
Jul 15, 2017

Seasonal Politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free parking, downtown location, fair pay

Cons

Upwards of 98% of the company is seasonally employed. This means you will work a max of 10 months out of the year. Some positions only last 2 or 3 months. You get fired at least once a year, though they call it End of Season. There is little upward mobility, despite what the recruiting pitch says. Yes, you can receive a "promotion" but it may or may not come with increased pay. Some floor agents make more money than supervisors. Turn over rate would be astoundingly high to outsiders, but current and former employees understand why people don't stick around. Few managers are promoted from within, and those who are have questionable skill sets.

5.0
Jul 7, 2017

Front desk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly staff Great manager Communication is always the top priority Always had someone whom you could ask any questions at any time which comes in handy when you are new to the field.

Cons

Not any Cons that I can remember. Everybody was really very welcoming and helpful.

4.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, easy to work around other jobs or family life. Autonomy in handling client issues. Great training and education opportunities.

Cons

No real advancement opportunities. Jobs are seasonal, and pre-season jobs pay slightly above minimum wage. Tax season pay is commission based, so slow hours and non-paying clients may negatively impact wages. Most of the current leadership does not have a tax background, so their focus on marketing and selling extra products does not sit well with tax preparers on the ground.

Viewing 454 - 456 of 617 Reviews

Glassdoor has 8,693 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.