H&R Block reviews

3.8

73% would recommend to a friend

(1,677 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

Reviews by job title

2K reviews

Reviews about "Compensation"

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1.0
May 26, 2025

Beware

Recommend
CEO approval
Business Outlook

Pros

Other employees are nice... However, managament will play employees against you... destroying any respect between the employees and team leaders.. thus, why they go through so many in 3 months..

Cons

This position is all about kissing up to the management in Utah. They care nothing about the people or the clients. They go through several Team Leaders every season. Over the past 5 years they have yet to find anyone that is willing to stay for this position. Manager will belittle you and expect you to do the same to the other employees. Management is the worst Ive ever seen. You are promised much in the beginning yet are never able to receive those benefits as they let each person go just before being able to achieve the benefit. Therefore, the top management in Utah receives the bonuses not the Team Leaders that worked so hard for them.

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H&R Block Response
1y
Thank you for taking the time to share your experience. We're sorry to hear that your time in the Team Leader role was difficult. While we're glad you found your coworkers supportive, it's clear that your experience with management and communication did not meet expectations. We take concerns like these seriously and are committed to fostering a respectful and supportive work environment for all employees.
3.0
May 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good discounts for clients available, flexibility in working hours during tax season, good training for office processes.

Cons

Terrible culture in office between employees, low pay, unexpected pay cut for preseason work, cliquish culture from one office to another. Other tax preparers spend as much time cutting each other down as they do preparing taxes. Management allows this behavior to continue.

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H&R Block Response
1y
Thank you for taking the time to write this review. We're glad to hear you’ve found value in the training, flexibility, and client support resources. Your concerns about compensation and workplace culture are important, and we’ll continue working to foster a more respectful and collaborative environment across all offices.
1.0
May 13, 2025

Disorganized

Recommend
CEO approval
Business Outlook

Pros

Coworkers and supervisors are friendly, good team dynamics

Cons

High stress. High intensity. High stakes. On the job training. Constant change in processes, directions, softwares, yearly and midseason. Counterintuitive strategies. Sacrificing clients to maximize profit. Facing clients and still needing to make them happy with the above obstacles.

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H&R Block Response
1y
We appreciate your feedback and we’re glad to hear you enjoyed the team dynamics and supportive environment. At the same time, we recognize the challenges you've described especially around training, evolving processes, and balancing client satisfaction with operational demands. Your concerns are valid, and we’re working to improve clarity, consistency, and support across all levels.
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