H&R Block reviews

3.8

72% would recommend to a friend

(7,091 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
3.0
Sep 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Sufficient training, resources, and compensation. Staff in the Technical Support Center is friendly, as long as you can connect with computer techies. The positions at the Technical Support Center (TSC) in KC are good for anyone that is just starting out and needing experience on their resume. The TSC uses proprietary software that requires bottom-up training, so they do not necessarily look for prior experience as a determination for employment, which is great for newly graduated university students.

Cons

Informal, seasonal, and basically no benefits for the seasonal positions in IT; you are a grunt. Despite supporting the IT aspect of the corporation, do not expect to be recognized by anyone other than your immediate supervisors and manager. HQ barely knows what goes on with IT. You probably will not advance while working at the TSC.

1.0
Sep 15, 2012

H & R Block Franchise for 4 states

Recommend
CEO approval
Business Outlook

Pros

This company has franchises in at least 4 states

Cons

They cheat their employees out of bonuses, require them to work overtime, but will not acknowledge them or pay them overtime. They also refuse to buy office supplies and tell you to pay for them out of your own pocket if you need them, require you to sometimes hold you paycheck so it won't bounce, and cheat clients out of money by excessively overcharging. They refuse to pay employees for training. They refuse to offer more the $7.25 min wage regardless of experience or tenure. They say they will pay a bonus, but find ways to cheat them out of that as well.

Viewing 6784 - 6786 of 7,091 Reviews

Glassdoor has 8,659 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.