H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews
3.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

flexible schedule, growth opportunities, and on the job training

Cons

Short staffed and and miscommunication between managers and team leads can cause trouble

5.0
Jun 12, 2024

Great work for part time workers

Recommend
CEO approval
Business Outlook

Pros

Great work for someone looking for seasonal work.

Cons

During tax season hours are extended.

3.0
Jun 11, 2024

Awful

Recommend
CEO approval
Business Outlook

Pros

Little to nothing to do

Cons

Upper management is uptight and micromanage employees, barely any training and not enough support and unprofessional coworkers

Viewing 67 - 69 of 461 Reviews

Glassdoor has 8,684 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.