H&R Block reviews

3.8

71% would recommend to a friend

(7,082 total reviews)

Curtis Campbell

71% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
Mar 7, 2017
Recommend
CEO approval
Business Outlook

Pros

I've been working at this company for four years, the first three as a CSP, and now as a First year Tax Pro. Over all I like it, the company is very supportive of my education as a tax pro and even pays for my PTIN and Oregon Tax Preparer's license.

Cons

Compensation for first year tax pros isn't that great, I'm only earning $11/hour, with no commission, the same as when I worked as a CSP last year. You don't start getting a good paycheck until your second year as a tax pro. Also we are constantly being compared to what we did on the same day last year, and woe if we don't meet or exceed our target! Even though my office has always met its goals at the end of the tax season it's the day to day monitoring that really gets annoying. Also it is not uncommon for me to be scheduled seven days a week, give them an inch and they'll give you a mile.

1.0
Feb 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Taxes are challenging. If your a self starter, you can bake advantage of continuing education that is offered.

Cons

Incompetent employees and district managers. The company is focused on a retail mindset and therefore hires "bodies" and continues to decline in performance year over year.

5.0
Dec 31, 2016

Office Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent training. Clearly defined goals. Focus on good service. State of the art technology, both client facing and in house.

Cons

Messy seasonal start up hiring process. District support staff is spread too thin.

Viewing 79 - 81 of 7,082 Reviews

Glassdoor has 8,650 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.