H&R Block reviews

3.8

71% would recommend to a friend

(7,083 total reviews)

Curtis Campbell

71% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Sep 10, 2016
Recommend
CEO approval
Business Outlook

Pros

worker bee's and main work force very nice

Cons

CEO is a bully....he screwed up at Ebay and now is running Block into the ground. if you mess up...hey, just downsize several hundred of your best/highest paid associates and then your stock will rebound because you made "tough decisions" YAH RIGHT stock market pandering is no way to run a company, super short sighted.

3.0
Aug 16, 2016
Recommend
CEO approval
Business Outlook

Pros

I really like that they will give you unlimited tax training for only $20 a year... But thats about it.

Cons

I don't like doing taxes for minimum wage, commission is a joke. I don't like the new setup for the tax training classes. I don't agree with the pricing for tax prep. I wish we were more focused on the people instead of shoving products they don't need and also cant afford, down their throats.

2.0
Jun 15, 2016

District General Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of the Tax Pros have been with the company doing taxes for decades and have a wealth knowledge. HRB invest a lot of time and money into training.

Cons

The company lacks direction, vision and leadership from the top. They do not learn from their mistakes and make changes accordingly, in fact they repeat the same mistakes. They do not value in put from the field who are customer facing and could give insight. They also do not value the front line employees from a compensation stand point. Cuts are made at the customer facing level while the CEO continues to line his pockets with multi million dollar bonuses.

Viewing 85 - 87 of 7,083 Reviews

Glassdoor has 8,651 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.