H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews
4.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment , simple easy to do tasks

Cons

Not to many cons for this job

4.0
Jan 16, 2026

Job

Recommend
CEO approval
Business Outlook

Pros

Opportunities if you seek them

Cons

None really, if you want to work for other departments I’d suggest networking.

2.0
Jan 14, 2026

okay

Recommend
CEO approval
Business Outlook

Pros

flexible hours/ will work with schedule

Cons

not enough hours/ no actual training

Viewing 10 - 12 of 461 Reviews

Glassdoor has 8,680 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.