H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews
4.0
Jan 12, 2026

Simple

Recommend
CEO approval
Business Outlook

Pros

Easy position and experience Pay

Cons

Store manager will cycle out receptionist because of hours

5.0
Dec 18, 2025

PAY

Recommend
CEO approval
Business Outlook

Pros

Get exposure to tax knowledge

Cons

Not enough hours to work and low pay

Viewing 13 - 15 of 461 Reviews

Glassdoor has 8,679 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.