H&R Block Tax Professional/Client Services reviews

3.4

76% would recommend to a friend

(536 total reviews)

Curtis Campbell

75% approve of CEO

54% positive business outlook

Client Services/Tax Professional employees have rated H&R Block with 3.4 out of 5 stars, based on 536 company reviews on Glassdoor. This indicates that most Client Services/Tax Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Services/Tax Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

536 reviews
3.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

learning, education , teamwork, friendly coworkers, flexible hours, very nice managers

Cons

stress, clients, low salary, no benefits, complexity

2.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Training production environment

Cons

You never feel that you belong to the place management cares about how much you sale pre paid credit cards management wants employees to work faster not perfect

avatar
H&R Block Response
4mo
Thank you for sharing your experience. We’re glad to hear you found flexibility and training helpful, and we appreciate your feedback around belonging, sales expectations, and quality standards. Your feedback is important to us as we are always working to improve support and the overall experience for our tax professionals.
1.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to utilize tax experience

Cons

Terrible pay Terrible training Unprofessional management and staff Unclear expectations for tax professional, wanting them to do administrative and janitorial work

Viewing 10 - 12 of 536 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.