H&R Block Tax Professional/Client Services reviews

3.4

76% would recommend to a friend

(536 total reviews)

Curtis Campbell

75% approve of CEO

54% positive business outlook

Client Services/Tax Professional employees have rated H&R Block with 3.4 out of 5 stars, based on 536 company reviews on Glassdoor. This indicates that most Client Services/Tax Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Services/Tax Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

536 reviews
4.0
Apr 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Great way to learn about taxes, helpful friendly co-workers, great feedback about performance, policy changes/notices are notified to employees daily, customer satisfaction/appreciation high, able to grow and learn within the company, resources always available

Cons

No clients during downtimes, some senior associates may be snobby at times (but most are more than willing to help)

3.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

H&R Block is the #1 company in tax preparation. If you want to demonstrate your tax knowledge and expertise, this is the place to be. There is a sense of family in most retail offices and you can't beat the tax training you'll receive.

Cons

H&R Block, after 50+ years in the business has a difficult time figuring out how to communicate information to employees and compensate employees fairly. It's a race to accomplish everything that needs to be done to be ready for business before doors are flung open on January 2nd each year. Organization is horrible. Benefits are almost non-existent (although better than before) for seasonal employees.

Viewing 535 - 536 of 536 Reviews

Glassdoor has 8,697 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.