Is H&R Block a good company to work for as a Office Manager/Associate Team Leader?

Office Manager/Associate Team Leader professionals working at H&R Block have rated their employer with 3.7 out of 5 stars in 108 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Office Manager/Associate Team Leader Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Office Manager/Associate Team Leader interview questions at H&R Block .

Does H&R Block pay Office Manager/Associate Team Leader employees well?

Office Manager/Associate Team Leader professionals rate their compensation and benefits at H&R Block with 2.4 out of 5 stars based on 108 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Office Manager/Associate Team Leader salaries at H&R Block.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (442) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (151) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 454 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 411 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 208 reviews)); "The chance to get flexible schedule was definitely a good thing." ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 869 reviews)); "No benefits besides PTO and lack of full" ((in 258 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "Low salary and the grow expectations are limited." ((in 130 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

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H&R Block

H&R Block Office Manager/Associate Team Leader reviews

3.7

42% would recommend to a friend

(108 total reviews)

Curtis Campbell

Not enough data to show CEO approval

74% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Office Manager/Associate Team Leader employees have rated H&R Block with 3.7 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Office Manager/Associate Team Leader professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Office Manager/Associate Team Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

108 reviews

5.0

Jul 11, 2023

Great place to work

Office manager

Recommend

CEO approval

Business Outlook

Pros

Great people. Great work environment

Cons

There are no cons for working here

2.0

Jun 22, 2023

Not very organized, especially with training

Office assistant

Recommend

CEO approval

Business Outlook

Pros

It's a seasonal job (officially Jan-April) with flexible hours. You get to set your own hours if your a tax preparer. If your a secretary or office assistant you have a more normal schedule (9AM-5PM) due to the fact that you have to open and close the H&R Block site. But you can still have flexible times if you talk to management ahead of time (like weeks ahead).

Cons

Don't expect you manager to be at one location. They move around to different H&R Block building locations. Which means that if you have questions about something tax related or something else (PTO, etc.) there's rarely any help other than co-workers (if any). Many times its you and one other person at the place. If your planning to become a tax preparer, be wary of co-workers stealing your case load of clients and get very aggressive or lie if you mention something. Side note: The more clients you attend, the more commission pay you receive. Tried to communicate with email with my previous supervisor but it takes about 3 days for a question to be responded to. No benefits are provided here (health, life, 401k). Training is online only and training is virtual through Microsoft Teams and usually at an inconvenient hour ( like 5pm where the building has to be cleaned and locked or during the rush hour drive home). You have to learn tax concepts on your own because no one is willing to help you (even if they say they do).

5.0

Jun 3, 2023

Great place to work.

Office manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity for growth. Good training program. End of year bonus.l

Cons

Seasonal. Offices are open every day of the week! No benefits.

Viewing 10 - 12 of 108 Reviews

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H&R Block Office Manager/Associate Team Leader reviews

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Great place to work

Not very organized, especially with training

Great place to work.

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