H&R Block reviews

3.8

72% would recommend to a friend

(7,085 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Mar 28, 2017
Recommend
CEO approval
Business Outlook

Pros

You can do your own taxes for free with great software. Great tax training

Cons

The pay is the worst. Rock bottom in base salary and in bonus payout. A tax preparer doesn't even get 10% of their earnings per tax return prepared. The prices are too high for customers, causing them to not return, which makes upper management place the blame on the preparer. Marketing strategies are stuck in the 1920s. The company thinks door to door salesmen still exist in a modern world. There is no direct communication between corporate and stores leading to clients being confused when they need support. The company competes against itself by having tax prices charge for things they offer online for free. There is no such thing as a job well done. There is always more you can do.

4.0
Feb 3, 2017
Recommend
CEO approval
Business Outlook

Pros

You can set any schedule you want as a client service professional (receptionist) or tax preparer. Great for a 2nd job or a flexible schedule around kids' school, etc. Systems are easy to learn and use. Office is well organized and duties are clear.

Cons

Tax pros work on commission, so there is intense competition among them for clients. It does not make for a cooperative/ team player environment.

Viewing 133 - 135 of 7,085 Reviews

Glassdoor has 8,653 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.