H&R Block reviews

3.8

71% would recommend to a friend

(7,081 total reviews)

Curtis Campbell

71% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Apr 10, 2018

Unprofessional and rude

Recommend
CEO approval
Business Outlook

Pros

Easy to complete taxes on the software. If you have a simple W2 then any monkey can fill it out. The tax associates do take tests and continue education.

Cons

-Pay is just a little above min. Wage -People Center is rude when call -expect unprofessional people in the office that are always gossiping about someone. -office manager likes to start drama and doesn't understand tax stuff. Look for the office manager to always ask help from another. --If customer gets a tax letter, the company wants to charge them $100 just to read the letter unless they pay the 'peace of mind.' -It costs employees $20 to take tests and needed courses to work.

4.0
Oct 16, 2016

Regional Director

Recommend
CEO approval
Business Outlook

Pros

Compensation and Benefits package, flexible work schedule, and opportunities to work remotely.

Cons

Long hours during peak season, travel schedule and family balance and remote resources and support.

2.0
Apr 15, 2016

District Manager

Recommend
CEO approval
Business Outlook

Pros

Strong brand and had a lot of pride in what we did.

Cons

Results no longer mattered. What mattered is if the higher ups liked you or not. Results were manipulated to look good on reports. It didn't matter if you got results the right way, if you weren't liked by the new crowd, there was a lot of pressure put on you. Very stressful.

Viewing 13 - 15 of 7,081 Reviews

Glassdoor has 8,648 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.