The culture is horrible at this company. The working conditions are sub standard - cheap sitting chairs, they expect the employees to switch to the cleaning crew (toilets, trash, windows etc.) There is no training. Yet the expect you to navigate a bunch of systems. None of the systems work 100%. There seems to be a bunch of work arounds to get anything done. There are way too many changes that happen simultaneously. Certain district managers are very unprofessional, demeaning, and yell at office leaders openly at team meetings, they cheat HRB by doing things there not supposed to. They hire family as contractors. I've never worked at a company that is flat out unprofessional on basic levels - like talking to associates. They pay taxs pro's an hourly pay (ex: $12.00 p/hr) but if they go to a meeting they are given whats called a labor code for a meeting at a lower rate and a different rate for making bank deposits. Isn't this illegal? The amount of work they expect you to do for such low pay is rediculous! Not to mention a 10 week unpaid furlogh and horrible medical coverage. The tax pro's are the nicest people in the company. Only the popular associates are given accolades.