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      H&R Block

      Engaged Employer

      H&R Block reviews

      3.8

      71% would recommend to a friend

      (7,082 total reviews)

      Curtis Campbell

      71% approve of CEO

      60% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Senior management

      3.5

      Career opportunities

      3.0

      Compensation and benefits

      H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Aug 17, 2016

      So many threats of firing lately

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros list is slim anymore. If you have no skills, start out as a seasonal and enjoy the two months off. Then, maybe you'll transition into an "associate" level position where you'll learn some worthwhile skills. Learn those skills...but leave Block and find a company that will treat you humanely.

      Cons

      So many...if you don't get and use their Emerald Card prepaid debit card, they'll fire you. If you don't do your taxes with them, they'll fire you. If you don't get your time corrections in by the end of the pay period, they'll fire you. Bill Cobb, this jerk of a man that runs us into the ground, also known as the CEO, sends out stacks of threats against employees. He's a tyrant who is laying off all of the workforce so he can pad his severance check before he's sent along on his way. He treats employees like they don't matter. His business leaders treat employees like they don't matter. Oh, and if you are seasonal, you don't matter at all. You don't get a raise, you don't get benefits, you don't get holiday pay, you don't get vacation, you don't get respect...you get nothing. Find another job. This company is trash.

      5.0
      Aug 11, 2016

      Advancement opportunities

      Office manager i, instructor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked for HRB for 11 years as a Tax Preparer, Office Manager, and Instructor. Because of my performance, I was invited to become a Virtual Instructor. I am now working almost full-time and enjoy the ability to schedule classes taken and proctored based on my schedule. HRB allows me flexible hours and gives me the ability to take as many courses I wish for free as an Enrolled Agent. HRB is constantly trying to find new ways to compete in the marketplace.

      Cons

      It is difficult to keep an office staffed with qualified Tax Pros depending on your location. If you notice from many of the reviews here, people have an average of 4+ years of experience. During certain times of the season, you can work 60+ hours a week. It is difficult to get office employees to do Marketing, but that is understandable because it's just not everyone's cup of tea.

      3.0
      Jun 14, 2016

      Office Manager

      Office manager i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful clients. Many terrific coworkers. Made good money in a short amount of time.

      Cons

      The company doesn't seem to care as much about tax prep and/or client relationships as it is does for adding products and fees. Feedback sent up is often considered negative even when it's accurate and constructive. District is apparently controlled by a clique of retirees and not progressive. Offices are haphazardly staffed. New tax pro training is deficient in real-life situations. Once you become an office manager your career goes sideways - upper management rarely comes from the field.

      Viewing 25 - 27 of 7,082 Reviews
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      ReviewsH&R Block reviews

      Glassdoor has 8,649 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.