H&R Block reviews

3.8

72% would recommend to a friend

(7,091 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
3.0
Sep 7, 2025

Tough environment

Recommend
CEO approval
Business Outlook

Pros

Paid well for seasonal work, and I ended up loving my teams of tax pros and my coworkers.

Cons

The way the company tied bonuses to work for tax pros created a bad environment and encouraged competition rather than cooperation between tax pros, so building a trusting and bonded team was challenging. That, and constant difficult conversations with upset clients who were expecting a different tax outcome was exhausting, and there was little to no support or training from upper management on handling those conversations. Not to mention the impact that COVID had on the 2020 tax year - the job was tough.

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H&R Block Response
9mo
We appreciate your review. We're pleased to hear you enjoyed working with your teams and appreciated the seasonal compensation. We understand your concerns about bonus structures and support, and we’ll continue working to improve training and foster stronger collaboration across teams.
1.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

They offer great benefits and unlimited PTO. They allow you to work from home. The HQ is an awesome building located in downtown KC if you get to go into the office—great location and parking.

Cons

They do not care about their employees. They make you work overtime without getting paid or compensated for it. They expect you to follow these rules and act and talk like them; if you don't, you get fired. The leadership is only in it for themselves. They will tell you they care about you and your future, but they don't. They only care about those who are of other Ethnicity and age. If you are white and over 40 you will not last long there.

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H&R Block Response
9mo
Thank you for your review and for your many years with H&R Block. We're happy to hear you appreciated the benefits, flexibility, and work environment. We take your concerns seriously and are committed to fostering a culture of fairness, respect, and accountability across all levels of the organization.
Viewing 280 - 282 of 7,091 Reviews

Glassdoor has 8,659 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.