H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews
3.0
Nov 28, 2020

Nice job

Recommend
CEO approval
Business Outlook

Pros

Not stressful. Very relaxed environment

Cons

Dealing with difficult people On the phone

4.0
Nov 19, 2020

Reception

Recommend
CEO approval
Business Outlook

Pros

Flexible with work schedule , goes quick some days

Cons

Not enough hours to work

5.0
Nov 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Experience Free tax return Chill Answer phone Small office

Cons

Client tax professional miscommunication Leads to you dealing with the complaints and angry clients

Viewing 289 - 291 of 461 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.