H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews
5.0
Oct 28, 2020

Easy Job

Recommend
CEO approval
Business Outlook

Pros

Staff are friendly, work are not complicated. Answer phone calls and book appointment.

Cons

Nothing applicable, enjoyed my time here.

3.0
Oct 2, 2020

Former Employee

Recommend
CEO approval
Business Outlook

Pros

Good work environment and flexible work schedule.

Cons

Hours reduced during end of tax season.

5.0
Aug 26, 2020

Receptionist

Recommend
CEO approval
Business Outlook

Pros

It’s relaxing. It has a short season. Great people, great atmosphere. Plenty of lighting. Fun, there was Hilarious acting while learning and it’s been wonderful. Plenty of snacks in the break room. Celebrated every holiday.

Cons

Picking up the trash during closing.

Viewing 292 - 294 of 461 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.