H&R Block Tax Advisor II reviews

3.3

53% would recommend to a friend

(183 total reviews)

Curtis Campbell

100% approve of CEO

68% positive business outlook

Tax Advisor II employees have rated H&R Block with 3.3 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Tax Advisor II professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Tax Advisor II professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

183 reviews
1.0
Dec 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Good retirement job. Opportunity to help other people with their taxes

Cons

Since new management took over three years ago, their attitude toward tax preparers has been to treat us as the "enemy". They keep emphasizing that the employees are the reason behind the great drop off of clients coming to HR Block (their Kansas City provincial minds don't grasp new technologies or how to apply them to tax preparation). We get complaints from clients that the fees are too high but management ignores this complaint from tax preparers and continues to increase them every year by 5-6 % . Example of management attitude: They increase customer fees by 4 % and then slide out our tax preparers commission scale by 6 %. Essentially we now have to make an extra two percent client fees to match last years pay! Every year they keep reorganizing the districts and which offices are in the district. Three years , three different districts, managers, polices - Total disorganization at the top. New management does not know what it is doing as every year they have a new program/gimmick that fails! They have a new feature or promotion but don't advertise it to the public and then wonder why it FAILS.

5.0
Oct 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, decent pay. If you work at the franchise-owned HRBLOCK office, your experience with senior members will be much pleasurable compred to company-owned.

Cons

If you are in a busy office, work load could be stressful.

Viewing 178 - 180 of 183 Reviews

Glassdoor has 8,696 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.