Nov 20, 2013
H&R Block reviews about "upper management"
60% positive business outlook
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Reviews by job title
106 reviews
3.0
Jun 15, 2012
Recommend
CEO approval
Business Outlook
Pros
Great job if you work another job somewhere else, and you love to work with people.
Cons
No room for advancement into upper management
4.0
Jul 26, 2013
Good experience, not much training
Former employee, less than 1 year
Littleton, CO
Recommend
CEO approval
Business Outlook
Pros
Co-Workers are nice (but I'm sure that depends on the office) and there is a positive atmosphere. Employees seem to want to do what's right for the client. Work is interesting but not too difficult.
Cons
Not much training, you just have to figure it out as you go. If your manager is bad you might have a hard time. They assigned me to clean out old files, but then did not want to pay me to come in early and told me to stay at my desk (even though the filing cabinet was in the back). Not much contact with upper management. Only a temporary job for tax season.
3.0
Jul 23, 2013
Recommend
CEO approval
Business Outlook
Pros
Networking, good knowledge, fairness in bonus distribution, paycheck (the fact that I have one), development goals, unemployment, easy to get a job, MY department
Cons
Layoffs, upper management, communication, mobility, does not pay adequately, does not provide tools to complete job, does not take feedback, benefits (not competitive), no job title listed for my position below, lack of development, no company picnics and other activities to engage employees, uneven distribution, handles
2.0
Aug 24, 2013
Henry Block had it right in the beginning, they need to get back to the basics and focus on your people and the service.
Former employee, more than 10 years
Kansas City, MO
Recommend
CEO approval
Business Outlook
Pros
The rate of pay was good, the environment was clean, benefits were fair but the upper management was severely disorganized and changed too often to be effective.
Cons
Entire focus is on profit margin and the stockholders. No one notices the compliments employees get from customers, vendors or franchisees for helping them sift through all the automation and find a real person who can either help them or direct them to someone who can. The only thing that gets noticed is the bottom line.
3.0
Jul 9, 2012
Recommend
CEO approval
Business Outlook
Pros
The people that worked for me were great, my fellow DMs were also pretty good people.
Cons
Upper management doesn't care about their people at all. New CEO every 2 years because it is a bad company to work for.
Viewing 31 - 33 of 106 Reviews
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