HCTec reviews

Tampa's management lacked strategy to sustain long term growth. Very minimal training to include about a 1 day session yearly with no follow up or implementation. Development of employees consisted of one on one's that were infrequent and were typically skimmed through with no true feedback or direction given. Management consistently made irrational and impromptu decisions based on emotion. Moods and attitudes of management changed daily sometimes hourly with high high's and low low's. Employees expressed their frustration with this on a daily basis. Unethical decisions and behaviors were consistent among management. For example, management questioned taking time off for bereavement and even a severe medical emergency. HCTec has some great people working for them and sounds like most of their offices and management are enjoyable but unfortunately this can not be said for Tampa's management team (Sales).

As stated in the title, if they notice that you seem to know what you’re doing, they’ll attempt to give you 5-10x the call campaigns with no raise. After 6 months of hard work and no issues, you’ll get a review where you’ll be up for a raise. After handling nearly ten times the work you started at, they think a 17 cent raise is appropriate. This company pays well below the current average salary for a service desk position, and will make you practically spend years “proving yourself” just to get to the basic starting salary for this position at any other company. There were people there with 7+ years seniority, training new people that were making much more than them.