HGS reviews

3.3

54% would recommend to a friend

(5,010 total reviews)
avatar

Venkatesh Korla

71% approve of CEO

52% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,010 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
4.0
Jan 18, 2017

good company

Recommend
CEO approval
Business Outlook

Pros

Good environment, very positive experience.

Cons

the career evolution within the company is limited.

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HGS Response
8y
Hi, thank you for sharing your review. We are pleased to hear that you had a great experience at HGS. At the same time, I value your feedback. Inputs from people like you will help in making HGS a better place to grow. Kindly write to me at Talk2us@teamhgs.com
4.0
Jan 16, 2017

CSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Always work. Room to advance.

Cons

Downtime. No permanent seats. Stealing of lunches.

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HGS Response
8y
Hi, thank you for your review. We appreciate your valuable feedback.We would like to discuss more on this to make HGS a better place to grow. Requesting you to write to us at Talk2us@teamhgs.com.
1.0
Jan 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, ok job itself.

Cons

You start not much above minimum wage. The pay is not 'decent' compared to other CSR jobs you can find. This place takes people in, trains them, and then as soon as they hit a certain mark of hours they've missed, they're gone. No doctor's note. No lenience, your schedule can't be adjusted after it's set in stone, even if it's a major life event/emergency that requires it. . Avoid this place like the plague.

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HGS Response
8y
Hi, thank you for sharing your review. We are sorry to hear about your unpleasant experience at HGS. We certainly do not want any of our employees to feel undervalued and we do our best to address issues that are brought to us while working to make things better. Please help us in understanding your concerns better by writing to us at Talk2us@teamhgs.com. We would love to hear your feedback regarding your employment with HGS
Viewing 403 - 405 of 5,010 Reviews

Glassdoor has 5,271 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.