HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)
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Venkatesh Korla

71% approve of CEO

51% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
3.0
Feb 8, 2018

Good for Retirement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and Retirement Benefit, Nice People and Flexible schedule for higher management ( depends on your reporting manager)

Cons

Unstructured and Poor Management, Low level of Employee Engagement, Limited opportunity for Growth and Development, High Effort Low Impact Task. PCs, Laptops are outdated. Poor Accountability on Higher Management side. They Value Tenurity over Performance. Level of competency on the role is lower compared to acceptable industry Standards.

3.0
Feb 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice enough office and surroundings. Some lovely and supportive staff and management, most of whom have unfortunately left the business Some good benefits when representing larger clients Team on site do try to inject fun into the place and encourage a lot of charity events

Cons

Poor progression options. Willing to have people working in development roles with no real appraisals or promise of a permanent role. When people have progressed to management they have ended up leaving because of work load expectations, poor recruitment of staff, little/no development options into different areas of the business. No offer of additional training/qualifications despite always talking about investing in people. Directors are based offshore, barely visited the Preston site in many years of working there, which makes them completely out of touch with employees. Strict, ‘black and white’ disciplinary procedures and some members of management and HR quite unwilling to give people a chance to improve. This creates a negative culture with staff and actually drives poor behaviour because people don’t feel valued. No pay rise discussions for 5 years .

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HGS Response
7y
Hi, thank you for sharing your experience at HGS. We're happy to hear that you had a supportive environment at HGS! However, we're concerned by your feedback. We'd like to know more, please get in touch with us @ talk2us@teamhgs.com.
5.0
Feb 6, 2018

Good Company.

Recommend
CEO approval
Business Outlook

Pros

Good Company. Nice environment.

Cons

I didn't find any cons.

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HGS Response
8y
Hi, thank you for your review. Glad to hear that you enjoyed the work environment at HGS. Wish you all the best and have a bright future.
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Glassdoor has 5,272 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.