HHS reviews

4.1

81% would recommend to a friend

(743 total reviews)
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Bobby Floyd

89% approve of CEO

79% positive business outlook

HHS has an employee rating of 4.1 out of 5 stars, based on 743 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HHS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

743 reviews
1.0
Oct 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Formal experience that looks good on paper for next job application. Ability to be around professional environments in the Healthcare facilities that also allow you to grow and learn.

Cons

By far the worst experience and company I have ever been a part of. I was moved to three different states in two years. My family was never allowed to go with me. At one point I had to rent a room from a very immature sous chef with multiple dogs, while my wife and children had to stay 3 states away due to CEO not knowing how long I would be there. All three moves cost me everything I made just to relocate my family because company said they were temporary moves and would not help relocation assistance. Finally was moved to a dual director but in a large city in the far West, where HHS pay structure and mentality was not normal.( look at one of their maps, they can only hold accounts in small town, Southern areas) So being 2000 miles away and brand new to an area, my family and I had to start over with a base salary enough to afford an apartment. Once I showed up to the new property, I quickly found out I was the 3rd director in the last year. And this place was a mess. The CNS CEO had a friend who got fired from a hospital, (old hospital ceo) but was able to get a 2 year contract before. So I now am stuck in a place they did not want contract service(hhs). The only connection I had with hhs ,was a weekly phone call. But I had to sit in meetings and work 50 hours a week with a group of hospital administration that did not want our company there. ( I want to add in, the very worst thing outside of my personal distress, was that of the employees. We clearly should have staffed for more but was cut so low for maximum profits that we combined multiple job duties to one person. We paid them minimum wage even in a market where that wasn't the norm. We had someone look into the state requirements to see maximum hours considered part time , to make sure we schedule employees legally under that limit to not be required to give them health coverage. ) Ultimately once the hospital realized all of this and saw the percentage of profit being made at the expense of under-paid and under staffed workers, they quickly removed the contract. I was then terminated. 3 years, 3 states later, 2000 miles from home. I had advanced all the way to a dual director ( And had set up meetings for tri- director, but HHS dropped the ball) And I was done. I had a confrontation with the hospital. They had picked up my desk and all my personal stuff and moved it into the hallway of the cafeteria. After calling my VP multiple times, and being told sit there and do your job, the hospital won and found a legal way to get out of their contact with hhs. I received a phone call that I was terminated. On the spot. But I was the only person that was a part of this company within 1500 miles. Every employee stayed with the hospital. They already had taken my office and had 3 managers there while I still was supposed to be in the lead for the last 2 months. Poor executive decisions lead to this. Because once you meet the upper level executives, or anything above a director you realize all the comments here are real. It's someone's brother, or sister, or friend that needed a job. I had the opportunity to meet a lot of them since one of my family members is a top leader. They lost that account, they lost multiple other accounts, they have horrible reviews, they have constant turnover, and they lost me all because the few people at the top have created a machine that hires, trains, and sales enough to not get sued and to turn a big enough profit that they can call it a company to get more victims to make them more money...in the 3 states and 4 different properties I was a part of I met a lot of people with the same fate, ultimately because they can't hold an account after contract term. A lot of good people put in a lot of good effort to have it taken from them because of bad decisions made at the top.

1.0
Mar 7, 2016
Recommend
CEO approval
Business Outlook

Pros

None really HHS Pitch themselves well Avoid this company at all costs unless your truly desperate benefits for working at a hospital are a joke salary is decent but not enough for the hours worked or demands of the job.

Cons

Company pitches themselves well 50k for an AD but you do the job of 2 people and work 60+hours a week and on your "weekend" which is never guaranteed. Directors expect you to carry the load while they go to luncheons and meetings all day and leave early. All of corporate is related in some way either family or friends of the family. Anyone giving a positive review of this company on here is either VP or above away from the actual job site or has never had a management job outside of HHS to compare to. Do not take this job unless you are truly desperate. Turnover within this company is through the roof always poor staffing levels due to the fact you work people like robots and it pays minimum wage when you can make $10 at the McDonald's down the road. Area VP offers no assistance and has no clue as to the actual daily operations. Contracts are underbid only reason HHS is able to compete.

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HHS Response
10y
We do not deny the fact that our Directors and Assistant Directors carry an immense amount of responsibility, and that the nature of our business can often require long hours and an above-and-beyond approach to service. It is not our policy for ADs to work 60+ hours per week, and we are in the process of conducting our annual management experience survey -- which is anonymous, and covers work hours, frequency of weekend work, compensation, turnover, regional support, benefits, and more. While we understand it may sometimes be necessary to put in extra hours, we strive to ensure that this is not the norm. As we have grown and expanded our business and our geographic footprint, we have seen some issues arise (as indicated in large part by reviews like this one) in management support and regional executive support. Over the past year, we have undergone a significant realignment of our operational management structure to provide more support and resources to our on-site leadership teams. We now serve more than 400 hospital partners across the U.S. and overseas, and our Austin Office has grown accordingly to support our teams in the field. We are proud to employ highly-qualified team members from a wide range of backgrounds, including those who happen to be related to one or more company owner. Many family members do work in various roles for the organization but it is absolutely untrue that everyone at our Austin Headquarters “is related.” In fact, of the leaders of our Finance, Marketing, Business Development, IT, Administrative, Team Member Resources and Payroll departments, none are related to any company owners. Our Area VPs are predominantly former Directors and ADs, so the claim that they know nothing about day-to-day operations is demonstrably false. If we habitually underbid contracts, we would not be growing at the rate we continue to grow, and our company certainly would not be successful. We strive to be competitive in our bids, our compensation, and our benefits packages.
1.0
Feb 12, 2016
Recommend
CEO approval
Business Outlook

Pros

They sell the possibilities well. Their systems work.

Cons

Site management including VP's do not motivate or engage Assistant Directors. Expectations are never clearly defined so that if they decide your not one of them they can easily displace you. The growing ethical dilemmas and bad decisions by directors just get swept under the carpet.

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HHS Response
10y
We appreciate this team member’s feedback, and encourage him/her to contact tmr@hhs1.com to provide more specifics, so we can address any alleged issues as it relates to “growing ethical dilemmas” and “bad decisions by Directors”. We have an Open Door policy that was created as an outlet for all 12,000 Team Members and Management to have a platform to share any concerns they have. In order for our Open Door Policy to be effective, it must be utilized. We believe our expectations are clearly established—to provide the best possible cleaning and customer service outcomes to our partners, and we have well defined processes to accomplish our results. We have the highest quality standards in the industry, and we expect everyone on the HHS team, from the CEO to the front-line team members, to come to work with an “above and beyond” attitude, every single day. We have provided these comments to our leadership team in the Philadelphia Market so they can further investigate.
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Glassdoor has 766 HHS reviews submitted anonymously by HHS employees. Read employee reviews and ratings on Glassdoor to decide if HHS is right for you.